FAQs

FAQs

Frequently Asked Questions

mag+ empowers small publishing businesses to Fortune 500 companies to create interactive content, develop magazines or Sales & Marketing material & build own branded apps with no coding or expense of custom development.

mag+’s digital publishing software covers every part of the app-publishing process. Design your content using simple tools, build your own branded mobile app, and distribute your designed content to your app for end users to experience on their mobile devices.

Getting started with mag+ tools is quick easy. You just need to register yourself with mag+ and download a set of free mag+ tools. To ease your publishing journey, mag+ provides comprehensive support in the form of getting started tutorials, detailed support documentation, and dedicated customer service team to answer your queries.

Yes, please refer to Getting started guide to begin working with mag+ tools. It helps you to install the software, create content, and to publish content.

Also, the Video Tutorials provide short and hands-on examples of using mag+ tools and learn more about the different features.

When you register with mag+, an account is created for you. The same account credentials are mapped with the purchased licenses, if you decide to move ahead.

You may email your query to sales@magplus.com or fill up the ‘Contact us’ form on mag+ website. A mag+ representative would get in touch with you to answer your queries

Please refer to the steps given below to download free mag+ tools:

Step 1: Go to Signup Page and create your account.

Step 2: After signup, you will be directed to the download page of mag+ tools.

Step 3: Select the Adobe InDesign version and the desired operating system (MAC OS X or

Windows).

Step 4: Click on the Download button.

For detailed information regarding pricing options, please visit here.

mag+ licenses can be directly purchased from here by following given steps

  • Select the license option you want to purchase.
  • Click on ‘Buy Now’ button.
  • In the page that appears, fill necessary details and click Subscribe.

mag+ License & Services can also be purchased by sending an email to sales@magplus.com or filling the ‘Contact us’ form on mag+ website. A mag+ representative will get in touch with you and help you through the entire process.

Yes, basic InDesign knowledge is required to achieve the full potential of mag+. However, if you’ve no prior skills, mag+ creative team offers InDesign trainings to its customers

mag+ offers the following services:

Creative Services: mag+ Creative Studio transforms your content into stunning digital layouts. Taking advantage of exceptional canvas and unlimited creativity, our designers tailor unique content experiences, to fit your business needs

App Submission Services: Creating and submitting your apps is swift and hassle-free with a mag+ representative at your service. Your branded applications are created from scratch and distributed across the app marketplaces like Apple App Store, Google Play Store, Windows Store, and Amazon Kindle Store

App Update Services: Your existing mag+ apps are upgraded to the latest mag+ version and published to the marketplaces of your choice. Choose to customize your app with new features, modified app content, or updated OS versions to enhance user experience.

Payment methods available to mag+ customers are

  • Wire Transfer / Direct Debit
  • Credit cards

mag+ has a Customer service ‘Live Person’ team that is available 24*5 to resolve customer queries. To seek help or raise a query, send an email to support@magplus.com and our customer service team would respond within 24 hours. You can also browse our Support Documentation full of useful answers, solutions and suggestions

There are various channels through which you can raise your payment and billing issues

  • You can email the issue to your account manager who will facilitate the support.
  • You can send an email to billing@magplus.com
  • You may call us at +1 866-978-1008 and we will assist you with the problem